Digital Transformation of Public Sector Services
The challenges associated with manual systems present significant barriers to public service delivery not to mention the fact that they are always costly, human resource intensive, and prone to abuse. The implementation of e-Government and Rocksoftve automation for the digital delivery of most public services will ensure that these services are more widely accessible effectively and cost-effectively, including outside of normal government working hours irrespective of one’s geographical location. The following are solutions provided by Rocksoft under this pillar:
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UIMS: Unified Identity Management System for Digital IDs and Civil Registration
Civil registration is the universal, continuous, permanent, and compulsory recording of vital events such as birth, death, marriage, and adoption. Alongside creating a platform that will facilitate these functions, a Unified Identity Management System that will ensure that as many citizens as possible are documented within the shortest period possible at a minimal cost will guarantee that no Citizen is left behind in this process.
Digital IDs are the future of registration regimes globally, enhancing the registration of citizens and residents using unique biometric personal identifiers. The sensitive nature of data captured within Digital ID systems means that security is paramount.
e-Visa
Rocksoft provides solutions that automate immigration processes such as passport applications and provide convenient ways for foreigners to apply for Visas online. This greatly reduces long queues at the points of entry and greatly increases revenue as all payments are digitally collected, reducing human contact and ensuring that all leakage points are sealed.
Autom8: Automation of government services
Rocksoft offers solutions for the digitalization of manual processes and automation of service workflows. Rocksoft works closely with the government teams to reengineer processes and optimise the solution's custom to the functions of the government institution.
- Plug-and-play automation engine with simplified customization
- Electronic document management
- Integrated back-office functions mapped against organization roles
BRS: Business Registration Service
The ease of doing business in any particular nation is instrumental to economic growth. Among Rocksoft’s novel solutions is the Business Registration Service (BRS) System. The system makes company registry services more accessible. Taking such services online leads to reduced traffic at government offices as well as the elimination of unnecessary paperwork. This lessens the bureaucratic overhead for citizens making the starting and formally registering a business easier.